Do you have experience in technical customer support within an industrial environment?
Are you passionate about working hands-on with customers, products, and innovative chemical solutions?
ManpowerGroup, on behalf of its client VIOPOL, a well-established industrial company, is looking for a Technical Support Specialist.
📌 Location: Viotia – Evia Area
📍 Working Model: on-site
🖋️You will be reporting to: Technical Director
Your work will include:
The Technical Support Specialist will provide technical support to customers in Greece and abroad, contributing to product performance, customer satisfaction, and close collaboration with the R&D and Production teams.
More specifically:
What we are looking for:
Are you passionate about working hands-on with customers, products, and innovative chemical solutions?
ManpowerGroup, on behalf of its client VIOPOL, a well-established industrial company, is looking for a Technical Support Specialist.
📌 Location: Viotia – Evia Area
📍 Working Model: on-site
🖋️You will be reporting to: Technical Director
Your work will include:
The Technical Support Specialist will provide technical support to customers in Greece and abroad, contributing to product performance, customer satisfaction, and close collaboration with the R&D and Production teams.
More specifically:
- Provide technical support and training to customers in Greece and internationally
- Conduct and support product trials with on-site presence at customer facilities (domestic & international)
- Manage and resolve customer technical complaints in a timely and professional manner
- Actively participate in the operation and maintenance of polyurethane machines for pilot-scale applications
- Support the Research & Development department with laboratory formulations, trials, and measurements
- Coordinate, prepare, and oversee product certifications in cooperation with external laboratories
- Liaise with customers, suppliers, service providers, and regulatory organizations
- Ensure strict compliance with health, safety, and environmental procedures
- Collect, analyze, and report statistical and performance data
- Stay up to date with industry trends, new technologies, and best practices
- Promote continuous improvement in workplace safety and operational efficiency
- Perform any other related duties as assigned
What we are looking for:
- Bachelor’s degree in Industrial Chemistry or Chemical Engineering
- 3–4 years of experience in technical customer support within the industrial sector
- Strong understanding of chemical processes and safety procedures
- Fluency in English (written & spoken)
- Familiarity with ERP systems and MS Excel
- Strong analytical and problem-solving skills with a data-driven mindset
- Excellent communication and interpersonal skills
- Business-oriented, innovative, and team-focused mentality
- Customer-oriented, results-driven, methodical, and reliable
- Strong work ethic, team spirit, and a can-do attitude
- Ability to collaborate effectively with cross-functional teams
- Willingness and ability to travel (domestic & international)
Compensation Package and Benefits:
💰 Competitive Remuneration Package
🎯 Bonus Scheme
🩺 Private health insurance
🚗 Transportation expenses
🍽️ Free snacks and meals
🗓️Additional Vacation days
👥 Recruitment Process:
If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
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