🌍 Are you ready to manage a skilled technical services team, coordinating vendors, partners, and client projects across Greece?
🤝 Do you enjoy optimizing operations, improving service delivery, and ensuring client satisfaction in a fast-growing environment?
🛠 Can you balance team leadership, vendor coordination, and hands-on project oversight to drive smooth, high-quality service outcomes?
ManpowerGroup Greece, on behalf of its client, a fast-growing provider of printing solutions and technical services, is seeking a highly motivated Technical Services Manager to lead their team, manage vendor and partner relationships, and ensure high-quality service delivery nationwide.
📌Location: Northern Suburbs of Athens
📍Work Model: Hybrid (4 days on site 1 day remote)
🖋️ Reporting Line: to the CEO
What you will do:
As a Technical Services Manager, you will oversee the strategic, operational, and financial management of the company’s technical services, ensuring operational excellence, strategic growth, and high-quality service delivery.
This role provides an excellent opportunity to lead and develop a high-performing team while managing vendors, channel partners, and client service delivery in a fast-growing organization.
More specifically, you will:
Requirements:
Any experience in the following will be considered an asset:
Compensation package and Benefits:
👥 Recruitment Process:
For any questions regarding this opportunity, please contact directly Anna Georgiou to the following email: [email protected]
You can always check all our IT/Technology Roles here:
Εταιρεία Ανθρώπινου Δυναμικού | ManpowerGroup Ελλάδας
#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece
🤝 Do you enjoy optimizing operations, improving service delivery, and ensuring client satisfaction in a fast-growing environment?
🛠 Can you balance team leadership, vendor coordination, and hands-on project oversight to drive smooth, high-quality service outcomes?
ManpowerGroup Greece, on behalf of its client, a fast-growing provider of printing solutions and technical services, is seeking a highly motivated Technical Services Manager to lead their team, manage vendor and partner relationships, and ensure high-quality service delivery nationwide.
📌Location: Northern Suburbs of Athens
📍Work Model: Hybrid (4 days on site 1 day remote)
🖋️ Reporting Line: to the CEO
What you will do:
As a Technical Services Manager, you will oversee the strategic, operational, and financial management of the company’s technical services, ensuring operational excellence, strategic growth, and high-quality service delivery.
This role provides an excellent opportunity to lead and develop a high-performing team while managing vendors, channel partners, and client service delivery in a fast-growing organization.
More specifically, you will:
- Lead, coach, and develop the technical services team, fostering a high-performance and collaborative culture
- Define team roles, responsibilities, and performance expectations, overseeing recruitment and training
- Plan, coordinate, and monitor service projects to ensure timely and high-quality delivery
- Manage vendor relationships and contracts, including performance monitoring, escalations, and compliance
- Coordinate with local partners to ensure smooth nationwide service operations
- Oversee budgeting, financial tracking, and P&L for the services division, ensuring efficient resource management and cost control
- Provide regular internal reporting to the CEO on financial performance, service metrics, and operational outcomes, and external reporting to vendors as required
- Serve as a client-facing point of contact, resolving escalations, and maintaining strong relationships
- Monitor team performance, KPIs, and service quality, driving continuous improvement initiatives
Requirements:
- A BSc/MSc degree in Information Technology, Engineering, Business Administration or equivalent experience
- 5+ years of senior management experience, ideally in service management, technical operations, or distribution
- Strong leadership and people management experience with multi-disciplinary teams
- Proven expertise in vendor management, client engagement, contracts, billing, and local partner coordination
- Excellent communication, stakeholder management, and strategic planning skills
- Strong analytical, organizational, and financial management capabilities
- Fluency in English and Greek both verbal and written
Any experience in the following will be considered an asset:
- Experience in print services, managed services, or multi-vendor environments
- Experience in managing channel partners, local partners, or reseller networks
Compensation package and Benefits:
- Competitive compensation package based on your skills and experience
- Monthly Meal Vouchers
- Performance-based bonus scheme
👥 Recruitment Process:
- If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
- As for the next step, there will be 2 more interview rounds with the Hiring Manager/ Team Leaders and the CEO, either in person or online
For any questions regarding this opportunity, please contact directly Anna Georgiou to the following email: [email protected]
You can always check all our IT/Technology Roles here:
Εταιρεία Ανθρώπινου Δυναμικού | ManpowerGroup Ελλάδας
#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece
