Team Leader – AML/CFT Operations

Join Our Team as a Dynamic Team Leader – AML/CFT Operations 🚀

Are you ready to lead a team dedicated to safeguarding financial integrity? As a Team Leader – AML/CFT Operations, you will oversee and inspire a group of talented AML Advisors. Your mission: to ensure compliance excellence, manage suspicious transaction alerts, and drive continuous improvement in a dynamic environment. 🌟

Your Impactful Role:

In this pivotal role, you will manage team performance, provide expert guidance, and handle complex case escalations. You'll ensure quality and productivity targets are met while fostering a culture of excellence and innovation.

Key Responsibilities:

Team Management & Leadership 🏆

• Lead and inspire a team of AML Advisors to deliver exceptional results.
• Efficiently manage daily workloads, allocate resources, and optimize team schedules to meet SLAs.
• Conduct regular team meetings and personalized coaching sessions.
• Deliver training and continuous development to enhance team expertise in AML/CFT compliance.

Operational Excellence ⚙️

• Oversee alert analysis, ensuring timely case processing and regulatory compliance.
• Conduct quality control reviews to maintain adherence to standards.
• Serve as the escalation point for complex cases, offering expert guidance.
• Ensure thorough documentation of findings in our case management system.
• Collaborate with QA, Compliance, and Clients to resolve issues and refine processes.

Compliance & Reporting 📈

• Stay informed on AML/CFT regulations, industry trends, and typologies.
• Enforce adherence to all internal and client-defined guidelines.
• Track and report on team performance, quality, and productivity metrics.
• Identify process gaps and propose solutions for enhanced efficiency and risk mitigation.

Your Ideal Profile:

• Proven experience in AML/CFT compliance, transaction monitoring, or financial crime operations OR Prior experience in a team leadership or supervisory role within a compliance, Contact center or operational environment.
• Fluency in English (B2+) is essential. 🌍
• Fluency in French will be considered an advantage!
• Strong understanding of KYC, AML/CFT regulations, and suspicious transaction typologies is advantageous. 📚
• Exceptional analytical skills with the ability to make decisive judgments under pressure. 🧠
• Stellar communication and interpersonal skills to lead and motivate a diverse team. 🤝
• Proficiency in case management systems and MS Office (Excel, Word, PowerPoint). 💻
• Keen attention to detail with outstanding organizational skills. 📋
• Flexibility to work rotating shifts as needed. 🔄
• Willingness to work fully on-site in our Athens office. 🏢
• A Bachelor’s degree in Finance, Law, Business, or a related field is preferred. 🎓

Why Join Us?

Be a part of a committed team that values integrity, innovation, and excellence. As a Team Leader in AML/CFT Operations, you will play a vital role in shaping the future of compliance in the financial sector. 🌟