Job Overview:
If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands
We are looking for Norwegian speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
What you will do:
- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Utilize phone calls and e-mails in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
- Provide accurate and effective roadside assistance
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
What you will bring:
- Fluency in Norwegian
- Very good use of English – both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- We cover your flight tickets expenses, hotel accommodation, support with the house searching process
- Competitive monthly salary + 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural, safe and fun workplace
- Work for a Great Place to Work-Certified Company that fosters diversity
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.
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