🤝 Do you enjoy helping customers and finding solutions in a fast-paced environment?
📞 Are you known for your communication skills, positive attitude, and attention to detail?
✨ If so, this could be a great opportunity to grow your career in a structured and supportive environment!
ManpowerGroup Greece, on behalf of its client, a leading multinational company, is looking for a Customer Service & Ordering Representative to join its team and support daily customer service and order-related activities
📍 Location: Marousi
🕘 Working Hours: Monday to Friday, 09:00 – 17:00
💼 Employment Type: Full-time position on a 6-month fixed-term contract, with the possibility of
renewal
🏢 Work Model: Hybrid (1-2 days per week working from home)
📅Starting date: 01/01/2027
📋Your role:
As a Customer Service & Ordering Representative you will play a key role in supporting customers throughout the order lifecycle, ensuring efficient communication, timely issue resolution, and a consistently high level of service.
Key responsibilities:
- Review customer orders and ensure that all aspects of the Supply chain process are met to ensure that customer orders are delivered on time
- Respond in a timely and professional manner to a broad range of customer queries on a variety of topics such as delivery schedules, product returns, invoicing issues etc.
- Able to consolidate complex information and formulate appropriate responses to customers
- Show understanding of the operational processes regarding the products and their flow through the supply chain.
- Be a passionate advocate and build loyalty among new customers while answering any questions that come your way
- Show empathy to frustrated customers while solving problems and addressing unsatisfactory experiences
- Triage issues and escalate them when necessary
📌 What we are looking for:
- 3+ years of experience in customer service or a similar role
- Excellent communication skills in Greek and good level of English
- Good knowledge of Excel and MS Office
- Positive attitude and customer-oriented mindset
- Strong communication and active listening skills
- Ability to stay organized and handle multiple tasks
- Team spirit and willingness to learn
- Calm and solution-oriented approach, especially when handling challenges
🎁 What We Offer:
💵 Compensation salary starting point from €1,250 gross
💳€86 Ticket Restaurant allowance
✨€35 Flexible Benefits allowance
👩⚕️Group Medical insurance
📚 Continuous learning and development opportunities
🌍 Exposure to an international and fast-paced business environment
🤝 Collaborative and supportive team culture
📈 Career growth opportunities within a dynamic organization
👥 Recruitment Process:
- If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview and an Excel skills assessment
- Successful candidates will proceed to two final interview stages with our client before the final hiring decision
