Your responsibilities:
- Responding to customers via phone, chat, and e-mail (outbound and inbound).
- Working with confidential customer information and treating it sensitively.
- Presenting proactive, patient, empathetic and understanding attitude.
Our requirements:
- Greek language skills (C1 level) and English (min. B2 level)
- Availability to work flexible hours, sometimes on weekends and local public holidays.
- Previous experience in customer service/call center/tourism industry/airline industry is preferred.
What we offer:
- Modern workplace in the heart of Katowice.
- Team-building events.
- Fully paid training to prepare you for direct contact with customers.
- Team leader support at every stage of cooperation.
- Work with friends - the opportunity to receive a bonus for referring friends.
About Concentrix
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
