- 💡 Are you passionate about Salesforce and process improvement in a global industrial environment?
- 🌍 Do you enjoy working on international projects and collaborating with cross-functional teams?
- 🚀 Are you looking to grow your career while supporting innovative service solutions in a multinational company?
📌 Location: Athens - Northern Suburbs
📍 Working Model: Hybrid Working Model
🖋️ Reporting to: Head of Business Processes & IT Technologies
What you will do:
As a Salesforce professional, you will support the deployment and operation of the company’s Service business solutions. You will work closely with business and IT stakeholders, ensuring smooth day-to-day system operation, user support, and participation in international rollout projects. The role focuses on system support, process improvement, and user enablement within Salesforce-based Service platforms.
Your main responsibilities will be:
- Supporting the daily operation of Service applications, including Salesforce
- Participating in system rollout activities across different countries or customers
Taking part in international deployment projects (testing, training, data preparation, post go-live support) - Providing first- and second-level support to internal and external users
- Delivering system training to internal teams, customers, and partners
- Supporting local administrators in master data maintenance and troubleshooting
- Identifying system or process issues and suggesting improvements
- Maintaining and updating end-user documentation
- Collaborating with business users to understand requirements and support solution design
- Coordinating with external vendors and partners related to Service systems
Recruitments
- University degree in Computer Science, Information Technology, or another relevant field
- Minimum 3 years of experience in IT, preferably with exposure to Salesforce administration or support
- Experience working with business users and IT teams
- Involvement in system implementations, rollouts, or user support activities
- Strong analytical and problem-solving skills
- Experience in troubleshooting applications and maintaining master data
- Ability to deliver user training and documentation
- Good communication skills and teamwork mindset
- Excellent knowledge of the English language. Ability to collaborate with the international Salesforce team
Compensation package and Benefits:
👥 Recruitment Process:
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- 💰 Competitive Salary Package
- 🏆 Performance Bonus
- 🍽️ Meal Vouchers
- ⛽ Fuel Card
- 🏥 Private Health Insurance
- 🏡 Hybrid Work Model
👥 Recruitment Process:
- If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
- As for the next step, there will be 2 more interview round with the Hiring Manager
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