Manpower, on behalf of Kärcher, a worldwide leader of cleaning solutions with around 17.000 employees in 85 countries and innovative products for professional and domestic customers, is looking for an IT Technical Support Assistant.
Kärcher has established a renowned reputation for fostering an innovative culture, evidenced by their remarkable record of launching more than 90% of its products in the past five years. The driving force behind their achievements is undoubtedly their workforce – a team characterized by their expertise, unwavering determination, creative concepts, and loyalty to the company's mission.
100% of employees in Greece believe that Kärcher is an environmentally responsible company, 98% mentioned that they are proud to tell others that they work for this company and 92% feel encouraged to come up with new and better ways of doing things.
This could be your WOW-moment! We are the Kärchers - Wanna WOW with Us?
📌 Location: Athens
📍 Working Model: On-Site, 5 days/week
🖋️You will be reporting to: IT Manager
What you will do:
The IT Technical Support Assistant is an entry-level role responsible for providing technical support to employees and users, troubleshooting hardware and software issues, and assisting with network maintenance. The role also involves daily back-office and operational tasks, contributing to the overall efficiency of the IT department.
More specifically:
- Provide first-line technical support to users via phone, email, and ticketing system
- Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices
- Install, configure, and maintain computer systems and peripherals
- Perform routine maintenance and updates on hardware and software
- Support basic network troubleshooting (connectivity issues, network equipment)
- Assist users with Google Workspace applications (Gmail, Drive, Docs, Sheets, etc.)
- Use basic Python scripting to help automate simple internal IT tasks
- Provide guidance and basic training to users on IT tools and systems
- Support daily back-office operations of the Supply Chain department, ensuring smooth handling of internal processes
- Work on a daily basis with reports and data using MS Office and Google Workspace
- Perform basic SAP-related tasks such as downloading reports, conducting daily checks, and managing documents
- Contribute to a technology-driven environment that leverages modern Google tools and AI-enabled solutions to enhance productivity and workflows
What we are looking for:
- High School Diploma or equivalent is required
- Associate’s or Bachelor’s Degree in IT or a related field is preferred
- Basic understanding of computer hardware and software
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to learn quickly and adapt to new technologies
Compensation package and Benefits:
✔️ Competitive salary
✔️ Private Medical Insurance
📖Continuous training on innovative products and solutions
👥 Recruitment Process:
- If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
- As for the next steps, there will be 1 more interview with Kärcher Greece either in person or online.
For any questions regarding this opportunity, please contact Jenny Palasopoulou directly at the following email: [email protected]
You can always check all our IT Roles here: https://www.manpower.gr/
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