Do you have experience as an IT Technician or a Field Engineer?
Are you interested in working for an international IT Services company, global leader in its sector?
On behalf of our client, a well-known and leading software and services provider in the financial, retail and hospitality sectors, we are looking for a Field Engineer.
📌 Location: North Athens, Greece
📍 Working hours: Monday - Friday, 08:00 – 16:00
🖋️ You will be reporting to the Services Country Manager
You will be starting your daily schedule from your home, and you will be visiting clients’ sites for maintenance & repair.
Key requirement: You must own a car/motorcycle)
What you will do:
- Perform work on low-complexity products and services, specifically front-line maintenance on various types of equipment, such as ATMs, computers, printers and POS systems.
- You will respond to all customer problems by resolving them or by escalating them to the proper associate or the Control Tower
- Overall, troubleshooting is related to HW or network equipment
- Troubleshoot, maintain and repair, as well as perform modifications to the customer's equipment according to the manufacturer's/customer's instructions and always in collaboration with vendor's NOC supportInstall, modify, uninstall of equipment & software when required
- Follow appropriate security procedures when working with client’s equipment or ATMs within financial institutions
Requirements:
- University Degree or IEK, TEI, Technical Vocational School degree in either Electronics, Electrical, Mechanical, Computer or Communications Engineering
- Experience as a Field Service Technician or relevant field position will be considered an asset
- Experience in PC Hardware maintenance and support
- Basic networking and Cisco skills CCNA certification will be a plus
- Ability to work with Microsoft Office suite
- Excellent communication, problem solving, and collaboration skills
- Team-player personality
- Driving license and ownership of a motorcycle or car (as you will need to visit sites)
- Fulfilled military obligations (for male candidates)
- Ability to travel
Benefits:
💰 Salary range based on experience and skillset
👩⚕️ Private Insurance
💻 Company phone & laptop
🔧 Working equipment
🚗 Daily mileage allowance
💳 Overtime payment
👥 Recruiting process:
- If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an introductory interview.
- As for the next step, there will be 1 more interview round with the Services Manager, on our client's premises.
For any questions regarding this opportunity, please directly contact to the following email: ([email protected])
