at SWOT Hospitality Management Company
SWOT Hospitality is seeking an experienced and dynamic Hotel Manager for Palma Resort, luxury villas in Halkidiki, Greece, to oversee the day-to-day operations of the property, ensure exceptional service standards, and deliver an outstanding guest experience.
The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a genuine passion for luxury service.
Key Responsibilities
- Oversee the daily operations of the luxury villas and ensure smooth and efficient resort management.
- Supervise, coordinate, and motivate staff across all operational departments.
- Maintain the highest standards of guest service and hospitality.
- Manage reservations, guest arrivals and departures, and special guest requests.
- Ensure the cleanliness, maintenance, and overall presentation of the villas and facilities.
- Handle guest feedback and complaints professionally, ensuring prompt and effective resolution.
- Monitor operational costs and ensure efficient use of resources.
- Coordinate with management to achieve operational, financial, and commercial objectives.
- Ensure compliance with company policies, quality standards, and health and safety regulations.
Requirements
- Proven experience in a Hotel Manager or similar management position, preferably within luxury hotels, resorts, or boutique hospitality properties.
- Strong leadership, team management, and organizational skills.
- Excellent communication and interpersonal abilities.
- Fluency in English; additional languages will be considered an asset.
- Strong customer-oriented mindset and attention to detail.
- Ability to make decisions, solve problems, and perform effectively in a demanding environment.
- Familiarity with hotel management systems and reservation platforms.
- A professional attitude, flexibility, and a passion for delivering exceptional guest experiences.
Benefits
- The opportunity to work in a luxury hospitality environment in Halkidiki, Greece.
- A competitive salary package based on experience and qualifications.
- A professional and dynamic working environment.
- Opportunities for professional development and career growth.
