at Όμιλος ΔΕΗ
Credit & Settlement Monitoring Associate (Attica)
The world of powertech is constantly growing and evolving! At PPC (Public Power Corporation), we are looking for people with enthusiasm, knowledge, and positive energy, who want to take their careers one step further. With a team spirit, trust, and empathy, we strive to create a work environment with equal opportunities and respect for everyone, without discrimination.
If you are interested in your personal and professional development in an environment with a pleasant atmosphere and favorable benefits, we invite you to submit your application today. Your future is here!
Find your place in the world of #Powertech.
Responsibilities:
- Participates in the preparation of recommendations and in the negotiation of settlement arrangements within the framework of customer debt management
- Processes and analyses large volumes of data to extract business insights, with the aim of enhancing the collection of overdue balances and supporting business decision-making
- Informs customers about their overdue debts and investigates appropriate settlement solutions, within the defined framework
- Contributes to the monitoring of overdue debt collections and to the preparation of periodic and ad hoc progress reports and presentations
- Collects and monitors key portfolio metrics and ensures the development and evaluation of performance indicators (KPIs)
- Reviews requests for special customized arrangements and utilizes the ability to respond effectively in cases requiring particular management
- Participates in the preparation of customer credit risk assessment reports (development of reports and performance indicators)
Requirements:
- Bachelor’s degree from a University or College or Technological Educational Institute in Economics, Business Administration, Public Administration, Finance, Accounting or a related field
- At least two (2) years of relevant experience in customer credit assessment, the analysis of large volumes of financial and transactional data, in debt arrangement management, in preparation of recommendations and supporting materials
- Experience in receivables portfolio monitoring, receivables management, as well as reporting / monitoring of performance and risk indicators will be considered an additional qualification
- At least two (2) years of experience in credit institutions, energy companies, telecommunications, financial services or other organizations involved in receivables management
- Knowledge of reporting/data analysis tools, as well as knowledge of software programs for data extraction and processing, such as SAP or related systems will be considered an additional qualification
- Good knowledge of the English language
- Knowledge of Microsoft Office programs (Excel, Word, PowerPoint) and Internet
- Availability in case of emergency (upon phone contact)
Competencies:
- Accountability and result orientation
- Teamwork and collaboration
- Problem-solving and decision-making
- Effective communication
- Understanding of business environment
- Change management
Benefits:
- Inclusive working environment
- Continuous training and participation in development activities
- Group health and life insurance program
- Reduced electricity consumption invoice
